Uchekinze Nigeria Limited
Sanitary Water Engineering Equipment
One of the prerequisites for the retention of our Conditions of Guarantee is professional installation of the product. When replacing spare parts, this professional handling is described in the service instructions. You will find further information about this in our Conditions of Guarantee
Contact:
Phone: (+234) 803-5852185
Email: info@uchekinze.com.ng
Office: 40, Iwo Road, Ibadan. Oyo Sate.
Phone: (+234) 803-5852185
Email: info@uchekinze.com.ng
Office: 40, Iwo Road, Ibadan. Oyo Sate.
© 2014 Uchekinze Nigeria Limited
Does the manufacturer's guarantee for the product become null and void if service parts are replaced?
How long is the warranty period for Uchekinze products?
Warranty and Guarantee
In principle, the buyer of a product has a warranty claim against the seller for a certain period. Since Uchekinze distributes its products to its customers exclusively via the 3-stage distribution channel, i.e. via wholesale trade and specialist dealership, this means the customer has a warranty claim primarily against the specialist dealership, i.e. against the seller, but not against the manufacturer. In case of any warranty claims, please contact the outlet where you purchased your product.
Whom should I contact if I have complaints?
Uchekinze distributes its products to its customers exclusively via wholesale trade and specialist dealership (the so-called three-stage distribution channel). Therefore, this means the customer has a warranty claim primarily against the specialist dealership / seller, but not against the manufacturer. In case of any complaints, please contact the outlet where you purchased your product.
Does Uchekinze offer a guarantee voluntarily in addition to the legal warranty?
Top quality is a fundamental component of Uchekinze’s company philosophy. We therefore offer consumers a five-year voluntary manufacturer’s guarantee on our products. You can find the prerequisites and details of this guarantee in the Guarantee Conditions.
Offering our customers the highest quality at all times is a fundamental part of the Uchekinze Nigeria Limited philosophy. We therefore offer consumers a voluntary three-month manufacturer’s guarantee on our products.
Trust in quality